Privacy Policy
This privacy policy(“Policy”) describes how OneReceipt (“Company”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”), you (“User”, “you” or “your”) may provide whilst using our Website (“Site”).
1. Introduction
At OneReceipt, we respect your privacy and pay great attention to the protection of your personal data. Part of our ethos is customer care and focus and our handling of your data is no different. In providing our Policy to you, we hope you’ll understand: What personal data we collect; Why we collect it; Wat we do with it;
If you choose to use our Site or application you should know that you’re agreeing to the collection and use of your information in relation to this Policy. Personal Information is any data that identifies an individual (“Personal Information” or “data”). We will not use or share your information with anyone except as described in this Policy.
2. Data Controller
We are what is known as a data controller in relation to your Personal Information when using our Site. Being the data controller means we decide what data is collected and processed. Any information that is collected by us, is used by us only in accordance with this Policy.
We have appointed an individual who is responsible for overseeing this Policy. If you have any questions about this Policy, its contents or how we treat your data, please contact us using the following details: Email address: Address:
3. Collection and Processing of Data
Information You Provide:
When you get in contact with us, complete the form on our Site to register your interest, or sign up to our service, we collect the following Personal Information:
- Company name
- Your name
- Company address: street, town/city, postcode, country
- Email address and password
- Phone number
- POS provider
Information We Collect:
This is the data we collect when you sign up to our service and your customers use our product:
- Purchase information: amounts, line items, and timestamps
- Email addresses: when your customers provide their email addresses at the point of sale, we collect them in order to send receipts and other transactional emails.
We store this information indefinitely in order to provide you with the best possible service and to analyze receipt interactions, but we take steps to protect your data and ensure that it is not misused. Email addresses are kept confidential and not shared with third parties.
Communication and Support
If you contact our customer care team, we may collect some information during the interaction to help serve you as best we can. Sometimes, we monitor or record these interactions for training purposes and to ensure a high quality of service.
Information We Collect Automatically
We automatically collect certain information when you visit, use or navigate our Site. This automatically collected information does not reveal your identity, but may include device and usage information, such as your IP address, device name, country and location. This information is needed to help uphold our high level of service and improve your user experience whilst browsing the Site.
4.Cookies
Our Site uses Cookies. Cookies are small text files stored on a visitor’s web browser and applications. Cookies are often used to make web-browsing easier by performing functions such as saving passwords and maintaining lists of personal preferences regarding the use of the website. For more information on how we use cookies, please see our cookie policy.
Google Analytics
Using Google Analytics we monitor the traffic on the various pages of our Site. This information is used to provide the Site and improve the experience for our users. All google analytical data is anonymised to ensure the user is not traced.
5. Why does OneReceipt collect your Personal Information?
We use the information we collect to provideand improve our services. If you engage with our site or software application,we use the information we collect on behalf of and as directed. We use your Personal Information to provide you with information, analytic services, participatein interactive features of our service and technical support that you request from us.
6. Disclosure of your Personal Information
We may share your Personal Information in the following instances:
- Required Disclosures - To comply with court proceedings, in response to a court order, other legal process, or as otherwise required by law;
- Legal Compliance and Protection. - To comply with the law or to protect the rights, property, or safety of the Company, our users, or others. This may include sharing information, including Personal Information, with other companies and organisations for fraud protection and credit risk reduction.
7. Retention of your Personal Information
We store information as long as necessary to fulfil the purposes we mentioned in this Privacy Policy.
We may also hold your personal Information for administrative, management forecasting and planning and statistical purposes, in which case, we will limit what types of information we keep where possible to minimise risk and safeguard your Personal information. When we no longer need to store your personal data, it will be destroyed or anonymised without undue delay.
8. GDPR Rights
Under the GDPR, you have the right to request the deletion or removal of your Personal Information to prevent further processing. This right to erasure is also known as ‘the right to be forgotten’.
Specific circumstances in which you can request the deletion or removal of Personal Information includes:
- Where the Personal Information is no longer necessary for the purposes for which it is collected or otherwise processed;
- When you have withdrawn your consent;
- When you object to the processing;
- Where the Personal Information has to be erased in order to comply with a legal obligation;
- In case a deletion is not possible due to legal, statutory requirements, data anonymisation will occur.
Exercising these Rights - Any requests to exercise your rights can be directed to the us using the details above.
9.Organisational and Security Measures
OneReceipt implements anumber of appropriate technical and organisational measures to ensure anaccurate level of security is applied to your data.
10. Advertisements
Our Mobile Application may contain links to other mobile applications/websites that are not owned or controlled by us.Please be aware that we are not responsible for the privacy practices of such other mobile applications or third-parties. We encourage you to be aware when you leave our Mobile Application and to read the privacy statements of each and everymobile application that may collect Personal Information.
11. Changes and Amendments
We reserve the right to modify this Policy relating to the Site at any time, effective upon posting of an updated version of this Policy.